Understanding Intranets in today’s Business Environment

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Before an Intranet system is developed, the benefits, cost-effectiveness and time of implementation should be considered. To assist companies to decide whether this is worth their while and will offer them the return on investment they anticipate the following article may provide the necessary insight into the potential value of an Intranet.

What is an Intranet?

An Intranet is a private computer network developed for single firms. It allows employees access to company information. It's a lot like a website, but is only available internally to staff who access the Intranet through secure logins and passwords. The main functions of an Intranet include distributing information, assisting in training processes, employee self-service, internal document management and facilitating human resource practices. It also assists excessively in customer relations management (CRM) as well as enterprise resource planning (ERP). Every Intranet is customised to meet the employee's individual needs.

Which organizations makes use of Intranets?

Intranets are able to serve a wide variety of organisations. These may range from large international organisations to medium-sized business enterprises and are often effectively applied in smaller firms.

What are the benefits of using an Intranet?

Communication benefits

• Continually providing up-to-date information to employees. It is easy and convenient to update information both immediately and continuously to reflect changes.
• The time and cost of content development, duplication, distribution and usage can be dramatically reduced.
• Intranet systems are easy to use making it possible for employees to gather information they need immediately and without difficulty.
• Multimedia elements such as graphics, sound and animation can be used to make the process of communication more effective and appealing.
• Intranets are regarded as multi-purpose systems that are able to incorporate various different functions, for example, filling in forms, searching databases, sending messages, providing support, etc.
• Intranets are platform independent and are compatible with any web browser (e.g. Internet Explorer, Netscape etc.).

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